FYidoctors is seeking a Full Time Patient Services Specialist on a Permanent basis at our practice in Lethbridge 4th Avenue.
The Patient Services Specialist will be responsible for greeting patients, handling appointment paperwork, and assisting with eyewear retail.
This team member will work a schedule of 30-40 hours per week, Mondays through Saturdays
Communication with patients including in person, by phone, and by email
Administering pre-testing services such as retinal digital imaging
Customer service activities including appointment bookings, prescription printouts, and billing and payments
Office administrative tasks including processing mail, filing, and faxing
Assistance with retail of eyewear products
The Successful Candidate
Passionate about customer experience; a great communicator who can provide exceptional patient care
Committed to excelling as a member of a high performing team
Able to multi-task in a fast-paced environment
Good computer knowledge, including Microsoft Office suite
Previous experience or knowledge of routine eye care an asset