Welcome To AIMGA Forums Employment Forum Patient Services Specialist, FYidoctors

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    Kelly Allen-Pitchko

    FYidoctors is seeking a Full Time Patient Services Specialist on a Permanent basis at our practice in Lethbridge 4th Avenue.

    The Patient Services Specialist will be responsible for greeting patients, handling appointment paperwork, and assisting with eyewear retail.

    This team member will work a schedule of 30-40 hours per week, Mondays through Saturdays


    Communication with patients including in person, by phone, and by email
    Administering pre-testing services such as retinal digital imaging
    Customer service activities including appointment bookings, prescription printouts, and billing and payments
    Office administrative tasks including processing mail, filing, and faxing
    Assistance with retail of eyewear products
    The Successful Candidate

    Passionate about customer experience; a great communicator who can provide exceptional patient care
    Committed to excelling as a member of a high performing team
    Able to multi-task in a fast-paced environment
    Good computer knowledge, including Microsoft Office suite
    Previous experience or knowledge of routine eye care an asset

    Click HERE to learn more and/or to apply

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