Welcome To AIMGA › Forums › Employment Forum › Patient Care Coordinator- Neurvana Naturopathic Medicine (Calgary)
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October 21, 2022 at 10:07 am #33295
Abigail AnugengenMemberAre you a people person with excellent communication skills and an upbeat attitude? We are looking for an inbound sales all-star with exceptional people skills to be the first point of contact with incoming leads.
To be successful as a Patient Care Coordinator at Neurvana, candidates should be professional, organized, and attentive. They should always be prepared and responsive, willing to meet each challenge directly. Most importantly, they should have a genuine desire to meet the needs of others.
What you’ll be doing:
Warming and soft qualifying leads to trusting you, the brand and the practitioners’ skills to get them the result they are seeking
Indoctrinate leads with the high level process and instil a sense of motivation and commitment to their desired outcome for their health so they are more likely to make a purchase and see their protocol through to the end result they desire.
Following up with leads via phone, sms and email
Using sales scripts/outlines to consistently deliver desired measurable outcomes
Modifying and updating sales script in increments to improve outcomes
Communicating with the marketing team on key language collected from prospective clients in order to improve the client sales experience
Ensuring prospective clients feel safe, cared for and above all else, understood
Organize, update, and keep the CRM immaculate
Create excitement for the client’s first visit
Work closely with our practitioners to ensure knowledge and messaging of services is accurate and current (no need to become a doctor yourself, just getting the high level points and being able to distill it down for prospective patients in an easy to understand way)
Provide an amazing 5 star experience to each and every potential customer (Think Disney…only better)Click here https://ca.indeed.com/cmp/Neurvana-Health-3/jobs?jk=f00d1e3fbf56a361&start=0&clearPrefilter=1 to learn more and/or to apply.
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