Welcome To AIMGA Forums Employment Forum Client Navigation Worker, CUPS, Calgary

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    Kelly Allen-Pitchko

    The Client Navigation Worker is responsible for welcoming individuals to CUPS, either in person, by phone, or through email, by creating a caring, dignified and trauma informed experience for all clients. This role will greet and welcome all clients accessing CUPSand work efficiently with clients with complex concerns to identify the most pressing needs and provide high quality and accurate guidance and connection to the best resource available, both internally and externally. This role will ensure that clients connect to service providers successfully, and that internal team members are provided with client briefings in person or via electronic data systems to increase service efficiency and positive client experience.

    Click HERE to learn more and/or to apply

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