Welcome To AIMGA Forums Employment Forum Case Manager, Canadian Red Cross, Nova Scotia

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    Tisha Raj

    The incumbent will work with individuals that have been impacted by a disaster, emergency or disruptive event by listening to and understanding their needs, capacities, and barriers to recovery from the event. The Case Manager will assess described needs and identify what services and supports may be available internally through the CRC and externally through community supports in accordance with CRCS Fundamental Principles and the Mission, Recovery Services Standards and Case Management methodology and approved programs. Case management activities may be conducted virtually and/or in-person, including through outreach teams to communities.

    Responsibility 1: Support individuals impacted by disruptive events

    Works with the individual in a confidential and empathetic setting (in-person or remotely), listen and note what the person has experienced as a result of the event, what needs have arisen, and what gaps or barriers they may be experiencing.
    Documents immediate, medium, and long-term needs, assess what relevant services can support the individual, and provide appropriate services and solutions.

    Responsibility 2: Work as part of a collaborative team

    Collaborates with the Case Management team and the Recovery Services Programming team to ensure that beneficiaries’ needs remain at the focus of your work.
    Identifies emerging trends related to identified needs and capacity and share with the Case Management and Operations team as required.

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