Patient Navigator Program (Cohort 2)

Components of Patient Navigator Program

• Community Interpreter Training
• Patient Navigation Certificate

• Advanced Patient Navigation Certificate
• Legal Issues for Health Coaches & Navigators Webcast
• Motivational Interviewing

• Overview of the Canadian Health Care System
• Health Promotion Education
• Community Based Research
• Workplace & Career Readiness
• Work Placement/Mentorship

Community Interpreter Training: This online training course is designed for current and would-be community interpreters who wish to further their knowledge or gain new knowledge

of interpreting protocols.

Patient Navigator Certificate: In this program students will learn how can they

enhance health care delivery and improve the continuum of care

by filling gaps in the health system through patient navigation. They will gain:

• A clear understanding of patient navigator role and how it fits into your

current work setting, and healthcare settings across the continuum.

• An Empowerment Actualization Model© you can apply to your everyday

context to advocate for patients and help them coordinate their care.

• Practical training in skills needed to become an informed patient navigator.

• Formal knowledge about the structure of health care systems and the up-to date

information on confidentiality protocols, advanced directives, and power

of attorney for personal care, etc.

• Confidence to act as an effective liaison between patients and health care

professionals.

• Insights into current and future opportunities for patient navigators

Health Promotion Education

Provides a blend of language and pedagogy and prepares individuals to facilitate lessons/ learning activities and/or community conversations.

Community Based Research:

Overview of methodology and approach to community-based research. This involves an exploration of the roles or community and organizational members, and how the contribution of expertise and the sharing

of information lead to decision making and ownership.

WORKPLACE & CAREER READINESS

This component provides support around Career Readiness, job search, transferable skills, resume, cover letter, interview preparation and practice.

Workplace readiness will address entry into the workplace and focus on intercultural communication skills.

WORK PLACEMENT/MENTORSHIP

A 30-50-hour work placement / mentorship will be completed across eight weeks and will include meetings with Practicum Coordinator to determine most appropriate work-placement/career plan and any additional supports that might be needed.