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[Kelly Allen-Pitchko]

Duties
The Senior Program Officer/Assessment Officer position is a supervisory and/or specialist role requiring a sound knowledge of guidelines, regulations, procedures, concepts and methodologies including project management and general administration. The work is performed under limited direction and includes advice to management and clients; negotiation and collaboration; operational and financial planning; supervision/project management; and program/policy/procedures development.

Duties of the Senior Program Officer/Assessment Officer position include, but are not limited to:
• Managing/overseeing operations which includes:
o Ongoing collaboration/engagement with partners
o Obtaining feedback to constantly improve operations
o Evaluating and analyzing trends within the operations
o Supervising staff (scheduling, training, onboarding, promoting health and wellbeing, completing timesheets, etc.)
o Communicating changes to operations and supporting staff in the implementation
o Manage and monitor the operational activities of the unit
o Estimate operational and project budget requirements
• Coordinate and/or supervise the delivery and administration of public-directed program(s), projects and initiatives including participating in negotiations and consultations
• Promote and ensure compliance with legislation, as well as analyzing and resolve issues related to the program and regulatory compliance
• Provide advice and guidance on program plans, policy, operational issues, requirements and issues to management, staff, clients, stakeholders, providers and the public
• Provide interpretation, information and functional guidance and direction to program officers on processes, compliance and monitoring
• Consult with clients and stakeholders to negotiate and arrange for program products and services
• Act as liaison between federal and provincial governments, regional offices and clients, stakeholders and partners to develop program initiatives and collaborative arrangements including community control of programs, services and resources
• Responsible for managing large influx of travellers that are referred to the Public Health Agency of Canada at the Ports of Entry (POE) (putting them in a line, asking them to social distance, etc.)
• Develop and recommend policies, procedures, guidelines and Standard Operating Procedures; as well as coordinating the implementation of policies, procedures and information management systems and assess the impact of new and revised policies and the affect on service delivery
• Lead and participate in committees, project teams, working groups, initiatives, investigations and projects including those with external enforcement agencies
• Conduct research and analysis on current and future program needs and emerging and potential issues
• Manage and monitor the expenditure of contribution funds and perform full management risk assessment and reporting
• Develop, recommend and conduct community health workshops or other training sessions
• Conduct complex investigations and inspections related to the enforcement of legislation; question witnesses, prepare prosecution briefs and serve as a witness in prosecutions. These activities may also entail search warrants, seizure of evidence and the fining of violators.

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