Front desk duties – Attending to Multi-lines
– Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
– Provide patients with intake and new patient forms as well as copies of our office policies and – legally required documents
– Process payments and invoices
– Schedule appointments for new and recurring patients
– Maintain patient records with high level of confidentiality
– Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
– Provide patients with support and guidance as needed
– Assist concussion clinic staff as required
– Office organization and light cleaning duties
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