Welcome To AIMGA Forums Employment Forum Helpline Counsellor (Temporary Part-Time), Calgary Women’s Emergency Shelter

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    Kelly Allen-Pitchko

    The Calgary Women’s Emergency Shelter is looking for an individual that believes change is possible, and will thrive in an environment that nurtures families impacted by violence and abuse. Working in a culture of respect and trust we aim to build healthy families in our community. We strive to be leaders in our field and believe together we can make a difference.

    Duties and Responsibilities (will include, but may not be limited to):

    As a Helpline Counsellor, telephone skills are you’re biggest asset. You will provide telephone crisis counselling, assessment, and intervention to assist women who are fleeing family violence. How you sound on the phone will help clients feel safe and validated.

    As the first point of contact with our agency you will need to quickly gain a vast knowledge of the organization. You will provide information regarding family violence and abuse, and related programs and services both internal and external to the agency.

    You will respond effectively to all requests for admission, assessing the service needs of those seeking assistance, referring to other agencies as required, and arranging intake procedures through the Helpline. You will ensure residents feel safe at all times by screening calls, and using the electronic security systems that monitor the entrances to the Shelter.

    By joining our team, you are joining a diverse culture that embraces the differences among us. Being open and willing to hear and listen to others is one of the biggest assets you can bring to our team.

    Click HERE to learn more and/or to apply

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