C2C Health Navigator is responsible for delivering trauma-informed care to clients with complex health and social needs. C2C Health Navigator will be a part of an intensive case management team providing care to vulnerable, low-income patients transitioning from acute care to community while advocating for the dignity and voice of patients within the health and social service systems. C2C Health Navigator will positively be increasing the daily quality of life via pain management, securing housing, natural support engagement and life enrichment activities. The C2C Health Navigator will work within CUPS primary client service models of integrated & trauma-informed care by operating in partnership with all other CUPS client services linking clients to appropriate supports both within CUPS and externally as needed.
Create an approachable, caring and trauma-informed environment for clients in each interaction
Advocate for appropriate client health care, health assessments, and supports in obtaining and/or maintain housing while teaching patients and their supporters navigation and self-advocacy skills
Facilitate a healthy and safe work environment through learning and enacting all CUPS health & safety protocols, while maintaining an active awareness of clients and colleagues
Promote a culture that reflects CUPS vision, mission, philosophies, and values