About the role:
We are looking for a Clinical Support Specialist to join our team in supporting the patients and clinicians of Frida. The Clinical Support Specialist will work as part of our Clinical Support team to provide timely backend support to our clinicians and patient care team as they travel through their patient journey. Though we have an office based in Calgary, this is a remote position that is open to candidates across Canada.
What we’re looking for:
Previous experience as a pharmacy/lab technician, medical assistant or administrative assistant.
Excellent organizational and multitasking skills.
Detail-oriented and able to set priorities to manage time effectively.
Dynamic team player comfortable with handoffs to other members, with the ability to rapidly adapt to changing environments.
Excellent problem-solving and critical thinking skills to effectively work with new patient scenarios.
Comfortable working amongst many different technology platforms to effectively address clinician and patient needs.