Reporting to the Supervisor, Access and Disclosure, Calgary and South Zone, this position is responsible for supporting and processing release of information requests related to continuity of patient care and the access and disclosure of health information. Working within a hybrid health record environment, this includes accessing health information in multiple formats – paper, electronic and microfilm. To ensure timely and accurate processing of requests, tasks may include, but are not limited to, processing requests for health information, answering incoming calls, greeting clients, mail intake, assessing requests for appropriate consent, validating patient identification, logging requests, retrieval and filing of records, copying, faxing, scanning and mailing of health information. As well as other duties directly related to the operation or maintenance of the Access and Disclosure area within HIM as assigned by the supervisor. This is a multi-site position, location will be based on operational need.
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.