Module Components

Developing Awareness

In this first section of the module, we present articles and information that will help you develop an awareness of the Patient-Centred Care approach that is characteristic of western medical practice. The second part of this section focuses on the cultural and linguistic aspects of patient-centred interviews. Finally, you will have an opportunity to view a sample video and then apply what you have learned by identifying the elements of a patient interview.

Viewing and Critiquing

In this section, you will have several opportunities to view a second sample video from clinical and communication perspectives. Next, you will identify the large elements of structure and script signposts for each. To complete the module, you will be asked to critique the physician’s performance in the video using a specific set of criteria. Then you'll script your own version of an explanation of the CA125 test and other recommended tests that would be more suitable for the patient in view of the her concerns. You will also have the opportunity to compare explanations with your online colleagues.

Deepening Understanding

In this section of the module, the focus is on history taking and the best types of questions to ask patients. You’ll be looking at how to signpost and organize questions in a way that meets patient expectations. You will also have a chance to explore the importance of language choice in taking case histories. In addition, you will be given the opportunity to listen to patient narratives and organize the information into a patient history. Finally, you will critique the organization and signposting of the history taking by watching other sample videos of the same case.

Analysis and Reformulation

In this section, you will have the opportunity to reformulate the structure of an optimal history taking for this case. You will be asked to re-script the questions you would ask, organize them according to the history-taking template and add signposting phrases to introduce each sub-section and to close the history-taking portion of the interview. Once you’ve had the opportunity to analyze and reformulate, you’ll be presented with a hypothetical scenario to consider.

Final View and Critique

In this section, you will be presented with a new sample video of the same case. As the culminating task for this module, you will be asked to view the video, complete the Communication and Clinical Checklists and write a comprehensive critique based on the criteria that have been introduced throughout the module.


In this section you will be able to review the module videos and other materials. You will then complete a module evaluation and self-assessment. Once you've finished the module and the instructor has completed their review of your assignments and other submissions you will be awarded a certificate of completion for the module.

Course Content

Course Content

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