Task 2

Resolving Complaints Due to Medical Mistakes

In this task, your primary activity is to read articles in order to build your background knowledge of resolving issues caused by medical mistakes.

Here’s what you need to do:

Step 1:

Read the following handout: Resolving Complaints

Step 2:

Read the following articles:

  1. Should doctors always admit mistakes?
  2. Medical culture encourages doctors to avoid admitting mistakes

Step 3:

Go to the Group Forum and respond to the Developing Awareness questions for the article: Task 2.1, Task 2.2, and Task 2.3

Step 4:

Read the responses of others and comment on the responses of your collegues as you wish.


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